• 🏷️ Prices & Payments
  • 🏷️ Products
  • 🏷️ Partnerships & Corporate Orders
  • 🚚 Shipping Cost
  • 🚚 Shipping Duration & Tracking
  • 🚚 Shipping Locations
  • 🚚 Expedited Shipping
  • πŸ’Œ Gift Cards Purchase
  • πŸ’Œ Gift Cards Expiry
  • πŸ’Œ Gift Cards Customisation
  • πŸ“¦ Discounts
  • πŸ“¦ Wrong Order Placed
  • πŸ“¦ Wrong Order Received
  • πŸ“¦ Special Requests
  • πŸ›οΈ Returns
  • πŸ›οΈ Exchanges

General

🏷️ Prices & Payments

All prices are reflected in Singapore Dollars (SGD).

Payments can be made through Visa, MasterCard, Amex, PayNow, GrabPay, Atome, Pace and Coinbase (crypto).

🏷️ Products

All of our products are in stocks, not preorders.
No more long waiting times!

🏷️ Partnerships & Corporate Orders

We're open to partnerships and corporate orders! 

Drop us a message through our social channels, contact form or contact buttons at the side of the page. 

Shipping

🚚 Shipping Cost

All local shipping within Singapore is free.  

For overseas shipping, respective shipping costs will be reflected on the checkout page.

Should you wish to use your own courier, kindly reach out to us via the contact form page or the contact buttons at the side of the page.

🚚 Shipping Duration & Tracking

For local shipping within Singapore, parcels will be shipped and received in 4 working days.
Courier tracking will be sent in a separate email from EasyParcel.

For overseas shipping, duration and tracking will be advised and received accordingly from our respective shipping partners. 

🚚 Shipping Locations

We ship from Singapore!

We ship overseas too.
Kindly select your shipping location at the checkout page. 

If you can't find your location, do reach out to us through the contact form or contact buttons at the side of the page.
We will be able to arrange them for you.

🚚 Expedited Shipping

Expedited shipping can be arranged.

Kindly contact us through our contact form or contact buttons at the side of the page.

Additional charges may apply.

Gift Cards

πŸ’Œ Gift Cards Purchase

Gift cards can be purchased here

These are issued electronically by email and each contains a unique reference number.

You can purchase multiple gift cards and they can be used by you, your friends or your family. 

We offer a wide range of gift card values for your selection.
If your desired value is not on the list, kindly contact us through our contact form or the contact buttons at the side of the page.

πŸ’Œ Gift Cards Expiry

Our gift cards have a validity of 1 year. 

πŸ’Œ Gift Cards Customisation

To purchase a customised gift card with design and gift note:

  1. Browse our gift card designs here.

  2. Fill in your preferred gift card design, recipient's email address and gift note at our gift cards page here.

  3. We will customise your gift card and send it to your recipient within 1 working day. 

We do provide other gift card customisation upon manual requests! 
Contact us through our contact form or contact buttons at the side of the page. 

Shopify currently doesn't allow for automated gift cards customisation and we are still working to provide alternatives.

Orders & Discounts

πŸ“¦ Discounts

Only 1 discount code can be applied for each transaction. 

If you believe that there is an error in your discount code, kindly reach out to us through the contact form or contact buttons at the side of the page.

πŸ“¦ Wrong Order Placed

Wrong orders can be cancelled within 1 working day.

If you've placed a wrong order by accident, kindly contact us through our contact form or contact buttons at the side.

Orders that have been dispatched cannot be cancelled.
Dispatched orders can be considered for returns. Additional fees may apply. 

πŸ“¦ Wrong Order Received

All orders are thoroughly checked before they're shipped.

In the rare case where you receive a wrong order, kindly reach out to us through the contact form or contact buttons and we'll make the necessary arrangements.

πŸ“¦ Special Requests

We will try to accommodate all special orders.

Reach out to us through our contact form or contact buttons at the side of the page and we will try our very best to make them happen!

Returns & Exchanges

πŸ›οΈ Returns

We're sorry that your order was unsatisfactory πŸ˜”

Should you like to return your order, kindly reach out to us through our contact form or contact buttons at the side of the page within 7 working days after your parcel has been delivered.

Only undamaged and unused products with their original packaging are eligible for return.

Depending on the reason for the return, a shipping fee of S$3.50 may be charged.

πŸ›οΈ Exchanges

We're sorry that your order was unsatisfactory πŸ˜”

Should you like to exchange your order, kindly reach out to us through our contact form or contact buttons at the side of the page within 7 working days after your parcel has been delivered.

Only undamaged and unused products with their original packaging are eligible for exchange.

Depending on the reason for the exchange, a shipping fee of S$3.50 may be charged.